Frequently Asked Questions

Apparently, it's pretty easy and effortless. We have created our website as an all-in-one place that accommodates your travel tastes and needs. Here, you can search for our signature trips and inspirations to help you embark on the journey. Furthermore, you can customize your vacation based on where you want to travel and what kind of experiences you expect. Simply drop your inquiry and get in touch with us for your luxurious getaway full of comfort and ease.

The inquiry form will serve as a base for us to get to know you and your travel preferences. Our Travel Designer will reach you within 24 hours to discuss your itinerary. You will have your itinerary within a few days after the first contact. From here, we will discuss and tailor your itinerary to suit your needs. After your confirmation, we’ll proceed with the confirmation letter and payment.

Unfortunately, we cannot give price breakdowns, as the rates from our suppliers are confidential. However, rest assured that we'll give you the clarity you need to make you comfortable using our services.

It depends on how much further you want to plan your trip. Either last-minute trips or early-planned travels are possible with us. Still, remember that visa requirements, festival availability, and seasonal demand are significant considerations in planning a venture.

As much as we want to give our best to help, we're sorry to inform you that we can NOT arrange visas for you. Instead, our Travel Designer is the best person to guide you toward the relevant parties, such as the UK Foreign Office, US State Department, or others. They would gladly assist and answer any queries you might have.

Please be aware that it's your responsibility to ensure you're covered with all necessary vaccinations or medications for your trip. We pride ourselves on being able to do many things, but sadly we are not qualified physicians, so please ensure you are up to date on your recommended vaccinations. To reach its full efficacy, vaccinations must be done over a month before departure.

Our primary concern is the safety and comfort of our clients. Therefore, we always observe current situations and will terminate tours to unsafe destinations if necessary. We have reliable partners in each destination available around the clock to monitor your safety.

Yes, we do. However, if you prefer to book your flights, just let us know. In addition, we also provide private jets booking, should you need them.

We're sorry, but we can't. We can add specific experiences only if we're the one who arranges the vast majority of your trip.

After you're satisfied with your final itinerary and have booked your trip, we will confirm everything with our local suppliers. Aside from that, you will be given a payment link and confirmation letter link to fill out. As you get closer to the departure date, receive notifications and further updates via email, or message us for any last-minute questions.

We're super flexible and understand that new ideas might come to mind as the weeks go on. Just throw them at us, and we'll try our best to accommodate them. All last-minute changes are subject to availability.

Alongside our support line and your Travel Assistant, available throughout your journey, we have local partners and contacts who will run the day-to-day of your time away. We will ensure you get their contact details in advance.